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Toast Accountants Ltd | Privacy Policy

Introduction

Toast Accountants Ltd. will be what's known as the ‘Controller’ of the personal data you provide to us.

This Privacy Policy describes the Toast Accountants’s policies regarding collection and use of your personal data. From time to time we will update this Privacy Policy as we undertake new personal data practices in accordance with the latest national and international requirements. We will notify you of any changes and request your further consent where needed via email.

NOTE: We do not share your information with any third parties without your prior consent.

Please read this Privacy Policy carefully to understand how we use your personal data before browsing this website.

Personal information we collect

We may collect, store and use the following kinds of personal data:

  • information about your computer and about your visits and use of Toast Accountants website (including IP address, geographical location, browser type,referral source, length of visit, page views, etc);
  • information you provide when you register for our events, or request webinar recordings, PDF guides, magazines or any other marketing materials that require to fill out a registration/request form;
  • information you provide to subscribe to our emails and/or newsletters (e.g. your name, email, job title, company name and contact number);
  • information you provide when booking consultations or requesting a quote, or any other information on the services we provide (e.g. your name, email, job title, company name, contact number, your company turnover, etc);
  • information from CVs you send via email or using third-party websites and apps (e.g. Facebook, LinkedIn, Indeed etc.);
  • any other personal data that you choose to send to us via email or using a third-party websites (i.e Facebook, LinkedIn, Indeed, Instagram, Twitter, Google, Zoom) or provide during phone calls.

How your personal data will be processed

We use your personal data in order to provide you with notice in writing of any contractual or marketing services. If you contact us via Toast Accountants website or in any other way (email, social media or phone call), we may process your personal data to be able to answer your request, to prepare a quote, to arrange the meeting, call or other communication.

We will send you our event announcements (i.e. webinars or conferences), company news, job vacancies and other marketing offers if you tick the box to receive news and updates from us when submitting a request. If you have consented to receive marketing emails, you have a right to withdraw your consent at any time - just click the unsubscribe button in any of our emails (please check footer) .

If you have registered for our event, or requested access to one of our previous events recordings or guides/magazines, we may process your personal data to invite you to our future events/conferences based on our legitimate interest.

You may unsubscribe or update your email preferences at any time by following the instructions contained within the email (please check footer) or by sending an email to the following address: accounts@toastaccountants.com

How long will we keep your personal information

The time periods for which we keep your personal data depend on what we are using your information for. The criteria used to determine the time periods include:

  • how long the personal information is needed to provide the accounting services;
  • whether we are subject to a legal, contractual or similar obligation to retain your information.

All periods of retention are subject to our review and alteration and can be discussed individually.

If you have provided your personal information when contacting us about a specific enquiry (e.g. quote), we may retain this information for the duration of your enquiry.
If you have provided us with personal information as our client, we will retain this information for the duration of our agreement, and 6 years after termination of treaty relations or for as long as we are legally required.

If you subscribed to our marketing newsletters, it is not subject to any particular time periods. All our newsletters have an unsubscribe option, providing you with the option to opt out of receiving correspondence from us whenever you decide to.

Cookies Policy

We use “cookies” to collect information about you and your activity across this website. This may include your IP addresses, geographic location, browser and device you use, pages viewed etc. This information is used to improve our website and your user experience. The table belwo explains the cookies we use and why.

Cookie Cookie Description
Calendly This cookie is used for our online booking functionality. If you provide consent, this cookie also allows you to add your booking to your own calendar on your device. This cookie also registers infromation about your visit on our website which is used for internal analysis and to enhance your web experience. Calendly cookies are used to identify and authenticate users to the Calendly website and to save site login information for you. More information about cookies can be found in the Calendly Privacy Policy.
doubleclick.net The DoubleClick cookies are placed on your device when you visit our website where there is content such as AdWords or YouTube (also owned by Google), which may set cookies on behalf of DoubleClick.
facebook.com

The Facebook pixel is a piece of code on our our website that gathers analytics about a visitors journey on our website, such as IP address, web browser used, page location and visits etc... These analytics may help our social media advertising by understanding the actions people take on our website. You can turn off facebook cookies in your web browser or mobile device or in your facebook account if you do not wish for these cookies to be activated during your visit.

The cookies that facebook use are known as session cookies which are deleted when you close your browser and persistent cookies, which stay on your rbowser until they expire or you delete them.

google

Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your settings at myadcenter.google.com and adssettings.google.com/partnerads), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
Stripe Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.
Statcounter

This holds data on your visits to websites which use StatCounter. We solely use it to determine whether you are a first-time or returning visitor on each website and to estimate your accumulated unique visits per site. No personal information is stored in the cookie.

recaptcha _grecaptcha is a functional cookie used by Google recaptcha. It's used for risk analysis in spam protection and may store browsing device information
Googlesyndication Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.

Your rights

If at any point you believe that the information you provided is incorrect, or if you believe that your data protection rights have been impaired by an actual or assumed act of data processing, you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Client Care Department.

To contact our Client Care Manager, please send an email to accounts@toastaccountants.com and put ‘Privacy Policy Request’ in the subject line. Our Managers will examine your request and advise on your rights.

If you are not satisfied with our response or believe we do not process your personal data in accordance with the law you can complain to the Information Commissioner's Office (ICO).

Contacts

If you have any questions on our Privacy Policy, e.g. you are not sure what personal data you have submitted or how we process it, or you want to edit information you provided, please contact accounts@toastaccountants.com and put ‘Privacy Policy Request’ in the subject line.

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